FAQ’s
When do I get a Private Investigator involved?
The short answer in modern-day South Africa is sooner rather than later. Without going into how competent or not the investigators in the South African Police Services are, when we get assigned to an investigation, our next potential job comes from the failure or success of the current one. Will our clients recommend us or not? The sooner a competent investigator can start following up on leads, the better the prospects of success.
How do I choose a Private Investigator?
Private Investigators must be registered with PSIRA, the Security Industry’s Governing Body. – But as mentioned elsewhere so does the car guard at the local mall. – We have worked alongside many private investigators over the years and the work ethic, skills, and know-how of former SAPS investigators can be seen from miles away. Our approach is slow and effective, rather than quick-fix kamikaze style work, which later turns out to be a complete waste of our client’s money.
Can you guarantee success?
The short answer: No, we cannot. We will do everything according to the book and identify the culprits. From there the SAPS must see the docket through the prosecution process. Although we monitor and assist, we many times end up facing more difficulties with the SAPS than when trying to squeeze a male lion into a can. – We ask our clients to allow us time to knock on the next door and the next, until we eventually get assistance.
Must I still pay if there is no success?
Yes, you must. – We sell time and expertise and not guaranteed successes. Like people pay doctors to treat them and sometimes end up dead, we also provide our time and expertise.
How much does a Private Investigator cost?
We work on different hourly rates, depending on the assignment. – This we communicate before we get assigned and you only assign us of you are happy with the price.
How do I know what you are charging me for?
We keep detailed time and disbursement sheets.
Can you do the work of the Police?
No, we are not police officials anymore. – We however can obtain all information, draft affidavits, make enquiries and more, which we hand over to the Police.
Do you have access to bank account statements, etc?
We will advise our clients when things like bank statements, etc. is required. In the event of being needed we will speak to the Police and assist them with drafting a Subpoena application in terms of Section 205 of the Criminal Procedure Act. Anything obtained illegal is illegal and may lead to the prosecution of the people involved, including the client. Apart from possible prosecution, if cannot be used in a case docket.
Can you Ping someone for me?
No, we do not get involved in pings or geo-location of cellphones, unless done by the Police.